Chasing Security Services

By Grant Searle

 

 

Now that Police are about to disappear from a lot of people's monitoring lists, one might be at a loss to what to do. One particular group of scanning targets that might interest you is Scanning the Security Services.

Security services are a bit like armies of ants and also like masons.
Ants in the sense that you see them everywhere ..... they are right through most of the commercial and trunking frequencies. Masons in the sense in that they attempt to communicate each other quite often via secret codes and rituals.

But if you take the time it is possible to track who is who and to develop an understanding of the meaning of their codes. In fact it is very hard to scan the airwaves at night without hearing security firms

They tend to give themselves away by reference to phonetic call-signs, code words and references to alarm response etc. They are on conventional frequencies, they are on trunking networks,,and for one location jobs like pubs or housing estates they tend to use UHF CB with their own chosen tone.

This basic short article has been written from a scanning point of view - it is not a security training document, nor is it exhaustive. I am setting out to listen to the security services - not be a security guard. So while understanding how a security guard approaches their job (via training) is useful, it is not the end all and be all, you can pick a lot up just from listening to them

So what equipment do you need to track security successfully ?
Any scanner that can decode CTCSS / DCS and preferably be capable of trunking eg like a Uniden 780 would be ideal. You need a scanner that can determine what code is being used in order to re-identify that same user, otherwise there is just a maze of voices on a frequency

Does one need a digital capable scanner ?
Not really - to date I only know of one security user that employs APCO25 and possibly a second one in the near future. While there are a handful of scrambled users I believe that most of these folk are towies. As well as having a reasonable scanner (and obviously a good antenna to go with it) I have found an exercise book and a pen is a necessity if you want to compile an accurate security list of frequencies, call-signs and codes.

Basic security radio procedures
Security firms as a general rule insist on strict radio procedure, whether it be a handheld, vehicular mobile or base station. They do this to preserve the security of the information being transmitted, they work on the principle that somebody could be listening. Therefore the names of security personnel and locations tends to be disguised by the used of code words and call-signs.

Call-signs perform a number of functions. They protect the identity of the persons transmitting, they help to simply matters when communicating with a large group of people on a security net. Procedurally it is easier to assign phonetic or location based call-signs based on their specific location or job tasking than use somebody's first name (especially if there are more than one having the same name). A commonly employed practice in Sydney is to assign the phonetics of the Suburb letter eg all G's are assigned Golf 1, Golf 2 etc , all S's are Sierra 1, Sierra 2 etc. Or similar tasking at a particular location .... Stage 1, Stage and Stage 3. Each user is assigned their unique call-sign for their own use

Code words are used for similar reasons - to prevent the true nature of the subject from being overheard by uninvited listeners. Security operations frequently involve the protection of cash or cash-related activities, so the use of code words can help prevent the basic criminal element from working out what is happening. Really Sensitive information that needs to be communicated, as a rule is phoned in to the security operator eg: "Please Landline me"

So a cash escort from the cashier to the club safe in a gaming club may go something like this:

Coded:
Cage to Delta 1. We require a Code Foxtrot
Delta 1 to Cage. Roger Sierra 1 enroute
(At the end of the escort)
Sierra 1 to Delta 1. Code Kilo - returning to location.

Decoded:
Cashier to Security Manager, we require a cash escort from the Cashier's Cage to the Club Safe.
Security Manager to Cashier. Roger I am sending you Security Guard #1 for your uniformed cash escort
Security Guard #1 to Security manager: Uniformed cash escort completed - returning to assigned duties

Every security company has different procedures, call-signs and code words

Some standard ones
Roger = means message understood
Over = Call-sign has transmitted and is now awaiting reply
Out = Call-sign has finished transmitting at this time
Landline me = Call me on the public telephone system

Many security companies have a regular welfare check every hour. While most are mundane, channel operators frequently get annoyed with folk who are inattentive or clip their call-sign. At the start of shifts many call-signs will carry out radio checks on allocation and when on site at their tasking. As a rule conversations are kept to a minimum to prolong battery life. Chit Chat is normally not tolerated.

Example of a random unknown security company monitored
This is an example of one I first heard on a Sunday on the hour and it turned out to be on every hour on the hour over the day.
It was on 472.7000Mhz
I was scanning 462-512Mhz
Looking up ACMA I found that 472.7000 was a Vertel Rental Frequency with the50w transmitter at Dural
Reading the tone off my scanner I found it to be 114.8Hz (aka as CTCSS or PL), so I could re-identify it.

"Granville to all stations
Commencing green calls
Green call Blacktown - Acknowledged
Green call Greenacre 1,- Acknowledged
Green call Greenacre 2- Acknowledged
Green call Waverley - Acknowledged
Green call Rose Bay
Green call Rose Bay
Nothing heard from Rose Bay - will call by Mobile phone
Granville out"

So how do you start listening to Security?
Have a strategy

Firstly you will find them mainly on communication rental frequencies in your area. Very few companies register under their own names, look up the ACMA database for sites in your general area and make a list. Invariably the security folk will make themselves known especially at night

Secondly look up and list the trunking sites you can hear .... Motorola Type 2, LTR and MPT1327. If you live in a large city like City or town, MPT trunking might be used. While somewhat difficult to follow, MPT programs like trunkview make it easier to follow the users, commercial MPT1327 can be found on VHF and on the 400Mhz UHF band. Motorola Type 2 and LTR are largely confined to Sydney and are much easier to track, Commercial Motorola Type 2 is on 800Mhz, Commercial LTR on 800Mhz and 490Mhz

Thirdly don't forget to check UHF CB between 476.425 and 477.400Mhz. There is an increasing number of security users on this free to use band using CTCSS/DCS to carry out single-site security like pubs, private estates etc

Lastly you can simply punch in a frequency range to search (I find most security between 160-165.2Mhz and 462-512Mhz)
Set it to decode CTCSS/DCS
Doesn't matter where you live.
When you find something interesting, look it up on the ACMA database to see what the likely frequency users are. They are normally a comms rental company.

And if you are bored don't forget unique security users like Railcorp Transit Security (Talk group 18320) on the GRN.
There is rarely a quiet moment on the rail system and Friday and Saturday nights tend to be out and out bedlam.

 

Other Security users on the GRN include RailCorp’s contract security guards as well as the John Hunter Hospital Security near Newcastle

Share what you hear, you can email us, or join the Monitoring Security Services Yahoo group that you can see on the links below.

 

Here is a sample of radio codes and call-signs being used by security services http://lakescan.customer.netspace.net.au/thecodes.html

The Security Industry and the communications used are always changing. If you have any alterations or additions to our lists, please email us at lakescanslist@netspace.net.au

Please feel free to email me any photos of NSW Security Officers or their patrol vehicles

Join the email group of Security Monitors around NSW at http://groups.yahoo.com/groups/MSS_NSW/

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